Refund policy

At Rey De Perfumes, customer satisfaction is important to us. Please review our return policy before making your purchase.

Refund Policy

No Return policy

At Rey De Perfumes LLC, we ensure that all our products are delivered in perfect condition, 100% original, and sealed.
For hygiene, safety, and quality control reasons, we do not accept returns or exchanges on the following items:

  • Perfumes (in any presentation)
  • Any product that has been opened, used, or has a broken security seal

All sales are final.

We strongly recommend checking your product carefully before completing your purchase, as once it is processed, it cannot be canceled or refunded.

In the event that a product has a manufacturing defect or is damaged during shipping, the customer must notify us within 24 hours of receiving the order, providing photos and/or videos as evidence so we can process the corresponding claim with the carrier or supplier.

📌 By making a purchase at Rey De Perfumes LLC, the customer acknowledges and agrees to this No Return Policy

Shipping Disclaimer

  • Rey De Perfumes is not responsible for delays or damage caused by shipping carriers.
  • We are not liable for breakage, loss, or damage that occurs during transit.
  • Once your order has been handed over to the shipping carrier, responsibility for the package transfers to the carrier.
  • If your shipment is lost or damaged, we will gladly assist you by providing any documentation or information needed to help you file a claim with the shipping carrier.

Shipping Address

Please ensure that your shipping address is accurate before placing your order. Rey De Perfumes is not responsible for orders delivered to an incorrect address provided by the customer.

If you have any questions regarding our Return & Refund Policy, please contact us before making your purchase.